Refund Policy
No refunds are offered. Replacements are available as long as warranty has not ran out. Should an account be locked under no circumstances will it be recovered – This is due to users buying accounts and reselling them without furzysmurf.com permission and having users try to have us recover the accounts back for them so that they may scam others. We will not under ANY circumstance recover a locked account for any reason – By purchasing an account from furzysmurf.com or visiting furzysmurf.com or speaking to its owners/associates you hereby agree to all of the above terms.
Warranties
Warranties are offered based on the tier of the account you have purchased, our cheapest model has a 7 day warranty while the more expensive tiers includes lifetime warranty. The warranty period is stated in the product description.
Our warranties only covers bans related to botting, if your account has been banned for toxicity, scripting or any other offence it is not covered by the warranty.
If your purchased account has been banned for botting within the warranty period offered by us, you may claim a free replacement by creating a ticket in our discord server.
When you create a ticket to ask for a replacement, we require you to send a screenshot of the login screen on the banned account, with the furzysmurf.com website in the background.
We also require you to send the login credentials for us to manually confirm that the ban is valid to our warranty.